Error message when closing Madrix in Windows 10

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JasonCA
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Joined: Wed Jun 01, 2016 3:36 am

Error message when closing Madrix in Windows 10

Post by JasonCA »

Hi,

I have a brand new Acer laptop with a clean Windows10 install. No software, no adware, etc..

I put Madrix 3.5a on it and it works fine. But when I close Madrix, I get an error window that says "Madrix has stopped working".

It doesn't affect the program, it's just annoying when I go to shutdown.

Behavior the same with 3.6a

Intel i5-6200U
Nvidia 940MX
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Guertler
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Re: Error message when closing Madrix in Windows 10

Post by Guertler »

Hello JasonCA,
.
For a better issue analysis can you please send us a MADRIX logfile to info[at]madrix[dot]com?
To save the logfile please go in MADRIX to "Tools > Logfile", click the button "Save As..." and enter a name for the Logfile.
.
Occurs this issue everytime when you close MADRIX?
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Wissmann
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Re: Error message when closing Madrix in Windows 10

Post by Wissmann »

alternative you can watch at your home directory and there under documents/MADRIX3/logs if you find a error log.
LEDs are nothing without control ;-)
JasonCA
Posts: 8
Joined: Wed Jun 01, 2016 3:36 am

Re: Error message when closing Madrix in Windows 10

Post by JasonCA »

After installing the Nvidia CUDA Toolkit the problem has corrected itself. I still sent you an email with my log file.

CUDA Toolkit can be found here: http://docs.nvidia.com/cuda/cuda-instal ... z4Hp1EtqH6
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Wissmann
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Re: Error message when closing Madrix in Windows 10

Post by Wissmann »

Hi, Jason, thx for the hint with the toolkit and the log file.
LEDs are nothing without control ;-)
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