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Can not hold the select effect drop down manu
Posted: Fri Dec 06, 2013 6:26 pm
by hing88008
start from 3.0a , I can not use the mouse to select effect, unless use the down arrow key to hold the menu, thanks a lot to help me to solve it !
Re: Can not hold the select effect drop down manu
Posted: Mon Dec 09, 2013 10:33 am
by Fritzsche
Hi hing88008,
Thank you very much for your report! We haven't heard of this before.
Can you please contact us at info[at]madrix.com?
If possible, please send a short video of the issue and please create a MADRIX Logfile ( In MADRIX, go to Tools > Logfile > Save To File... and enter a name for the Logfile. Please send us the file by e-mail. )
Is it working with MADRIX 3.0?
Thank you!
Re: Can not hold the select effect drop down manu
Posted: Mon Dec 09, 2013 4:13 pm
by Wissmann
Hi hing88008,
Did you use a mouse or a touch device?
Re: Can not hold the select effect drop down manu
Posted: Tue Dec 17, 2013 2:50 am
by heibai
i have the same problem(window xp sp3) ,but it works well in WIN 7, i don't why
Re: Can not hold the select effect drop down manu
Posted: Tue Dec 17, 2013 10:27 am
by Wissmann
same question heibai,
mouse or touch ?
Re: Can not hold the select effect drop down manu
Posted: Tue Jan 07, 2014 2:22 am
by heibai
i just use the mouse , no touch
Re: Can not hold the select effect drop down manu
Posted: Tue Jan 07, 2014 12:32 pm
by Wissmann
What is your screen resolution?
Is it below the MADRIX system requirements?
Re: Can not hold the select effect drop down manu
Posted: Wed Jan 08, 2014 2:35 am
by heibai
the screen resolotion is 1440 X 900 (recommand),it just has the problem in Window XP,.
in Win 7, it is OK,the same screen resolotion.
but when i restrore the Win7 to Window xp, the problem happens again
Re: Can not hold the select effect drop down manu
Posted: Wed Jan 08, 2014 11:26 am
by Wissmann
Ok, and did you run the MADRIX window maximized or in the default size which did not cover the whole screen?