Please install the MADRIX Software again. Windows 11 ARM

Post Reply
pixoutserver
Posts: 7
Joined: Tue Oct 15, 2013 2:44 pm
Location: Latvia
Contact:

Please install the MADRIX Software again. Windows 11 ARM

Post by pixoutserver »

Hi,

I have found a similar topic and I have the same issue but on a different OS (Windows 11. ARM64 version. I didn't try on another Windows 11. X86 for example so probably this is only ARM issue)
https://www.madrix.com/support/forum/topic/2392

The error "Please install the MADRIX Software again" happens right after the software starts.
1. Documents/MADRIX5 folder does not exist
2. One Madrix process in task manager
3. In Windows log found error due to installation of Code Meter white cryption drivers
4. No C:\Windows\SysNative\drivers\ folder exist

Images attached, MADRIX 5.4g

Image
Image
Image
Schulze
Support
Support
Posts: 304
Joined: Fri Mar 22, 2019 4:21 pm
Contact:

Re: Please install the MADRIX Software again. Windows 11 ARM

Post by Schulze »

Hi pixoutserver,

Sorry, but it is not possible to run MADRIX 5 on Windows 11 ARM64. This operating system is not supported.
Please use Windows 10 (64 bit) as stated in the system requirements of MADRIX 5.

Thank you!
pixoutserver
Posts: 7
Joined: Tue Oct 15, 2013 2:44 pm
Location: Latvia
Contact:

Re: Please install the MADRIX Software again. Windows 11 ARM

Post by pixoutserver »

Ok, Thanks
Post Reply