MADRIX Forum

I had Madrix 3.6d, but it would crash on launch. Updated to 3.6e and it opened. Updated my Nebula firmware. Tested LEDs in Resolume--no output. Started up Madrix again and it crashes on launch again.

Windows 7
Resolume 5
SK6812

Problem signature:
Problem Event Name: APPCRASH
Application Name: MADRIX.exe
Application Version: 3.6.5.1
Application Timestamp: 58a1c8f3
Fault Module Name: igd10umd32.dll
Fault Module Version: 8.15.10.2538
Fault Module Timestamp: 4e803d76
Exception Code: c0000005
Exception Offset: 00011909
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Hello lightlab,
.
It seems that the "igd10umd32.dll" makes the trouble. This DLL is part of the intel graphic card driver. Please make sure that you have installed the latest graphic card driver.
.
Can you please tell use which graphic card you are using in this PC?

Guertler wrote:Hello lightlab,
.
It seems that the "igd10umd32.dll" makes the trouble. This DLL is part of the intel graphic card driver. Please make sure that you have installed the latest graphic card driver.
.
Can you please tell use which graphic card you are using in this PC?

Problem solved with a driver update, thank you!

Although the driver update initially solved the issue, occasionally the same error appears--but not every time. Usually Madrix software starts with no problem.