Choppy playback

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jsalasjc
Posts: 1
Joined: Fri Mar 08, 2013 4:10 am

Choppy playback

Post by jsalasjc »

I am having playback issues. I am running VM Ware on a mac, it is running Windows XP. I updated madrix to the most recent version and the playback is still really choppy. I am using a Dvi map to run our LED wall. Can someone help me?
Fritzsche
Support
Posts: 714
Joined: Mon Oct 05, 2009 5:26 pm
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Re: Choppy playback

Post by Fritzsche »

Hi!

I am sorry to hear about this.

Can you please contact us at info[at]madrix.com. Can you please add to the e-mail:
1) the MADRIX Setup File (*.ms2; go to File > Save Setup As...)
2) the Logfile (go to Tools > Logfile > Save To File...)?

Thank you very much!
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