Madrix 5.1b Corrupted Fonts - MADRIX Forum

Madrix 5.1b Corrupted Fonts

Post Reply
plusone
Posts: 2
Joined: Mon Oct 07, 2019 6:59 am

Madrix 5.1b Corrupted Fonts

Post by plusone » Mon Oct 07, 2019 7:07 am

I'm having a problem with Madrix 5.1b and all fonts showing as garbage on most buttons and interface elements. This was a working installation that only started displaying this behavior after updating. I have tried uninstalling and reinstalling, as well as the various options in restore (i.e. default, fail-safe) and the problem is still present. System is Windows 7 x64.

Image
https://imgur.com/a/9i0HLp4

Any suggestions for fixing this?

Guertler
Support
Posts: 676
Joined: Tue Feb 04, 2014 10:47 am

Re: Madrix 5.1b Corrupted Fonts

Post by Guertler » Mon Oct 07, 2019 3:59 pm

Hello plusone,
Welcome to the MADRIX forum.

We want to analyze this issue more in deep and need some more information form you.
  • Can you please tell us if MADRIX 5.1b is the only software at your PC which has this issue?
  • Was an earlier version of MADRIX 5 running correctly?
  • Can you please send us a MADRIX 5 logfile via e-mail to info[at]madrix[dot] com when the used MADRIX KEY is connected?
    To save the logfile please go in MADRIX to "Tools > Logfile" (you can also click the "F6" key at our keyboard, click the button "Save As..." (it is the left button below the list) and enter a name for the Logfile

plusone
Posts: 2
Joined: Mon Oct 07, 2019 6:59 am

Re: Madrix 5.1b Corrupted Fonts

Post by plusone » Mon Oct 07, 2019 7:08 pm

Guertler wrote:
Mon Oct 07, 2019 3:59 pm
  • Can you please tell us if MADRIX 5.1b is the only software at your PC which has this issue?
Yes it is; other applications, including others using Qt, are fine.
Guertler wrote:
Mon Oct 07, 2019 3:59 pm
  • Was an earlier version of MADRIX 5 running correctly?
Yes it was, the last installed version was 5.1.
Guertler wrote:
Mon Oct 07, 2019 3:59 pm
  • Can you please send us a MADRIX 5 logfile via e-mail to info[at]madrix[dot] com when the used MADRIX KEY is connected?
Email sent

Guertler
Support
Posts: 676
Joined: Tue Feb 04, 2014 10:47 am

Re: Madrix 5.1b Corrupted Fonts

Post by Guertler » Wed Oct 09, 2019 1:58 pm

Hello plusone,

Our developers are analyzing the problem at the moment.

Post Reply
cron
Back to top