Madrix crashes when Recording, after update - MADRIX Forum

Madrix crashes when Recording, after update

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ChrisCotton
Posts: 29
Joined: Tue Dec 20, 2011 6:28 am

Madrix crashes when Recording, after update

Post by ChrisCotton » Wed Feb 22, 2017 12:36 pm

Worked fine before update to newest

Version 3.6e
Win10
Initiate record with patch and setup active - cue on or idle, crashes either at start or if it does start, upon stop press.

Rolled back to 3.6.4.1 and alls well again
Last edited by ChrisCotton on Fri Feb 24, 2017 8:03 am, edited 1 time in total.

Fritzsche
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Posts: 617
Joined: Mon Oct 05, 2009 5:26 pm
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Re: Madrix crashes when Recording, after update

Post by Fritzsche » Thu Feb 23, 2017 9:27 am

Chris,
Thank you very much for your report.
.
Could you please provide more details?
– Have you enabled the synchronization with the Cue List?
– Could you send the Setup file to info[at]madrix.com?
– Would you be able to record a short video that shows the issue?
– Is it 32-bit or 64-bit Windows 10?
.
Thanks!

ChrisCotton
Posts: 29
Joined: Tue Dec 20, 2011 6:28 am

Re: Madrix crashes when Recording, after update

Post by ChrisCotton » Sun Apr 02, 2017 8:22 am

Thanks but after re-installation of newest version, issue absent, appears to be resolved.

ChrisCotton
Posts: 29
Joined: Tue Dec 20, 2011 6:28 am

Re: Madrix crashes when Recording, after update

Post by ChrisCotton » Tue Apr 25, 2017 11:29 am

Okay, I was able to recreate the issue. I was attempting to save the recording as I normally do, across the USB3.0 buss to a 3.0 thumb drive. This has worked ever since I upgraded from 2.14.
Once I redirected the save to a local drive, no recurrence.
The change threw me, but I can deal with it.

berrabing
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Joined: Sun Sep 03, 2017 12:35 pm
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Re: Madrix crashes when Recording, after update

Post by berrabing » Tue Sep 05, 2017 10:18 am

Works fine for me now! :) thank you

Guertler
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Posts: 497
Joined: Tue Feb 04, 2014 10:47 am

Re: Madrix crashes when Recording, after update

Post by Guertler » Mon Sep 25, 2017 8:20 am

Hello ChrisCotton,

Does the problem to save MADRIX Records to the USB thumb drive still exist?
At the moment we can not reproduce it here in the office and we want to know some more about it.
If the problem still exists, can you please tell us some more about your MADRIX setup. We would like to know how longe is the record, what is the Matrix Size and what MADRIX effects do you want to record?

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