MADRIX Forum

Philips Hue is simply a bit different in this regard, which probably has to do with its main area of application: Home Automation (and using it with a smartphone app). This is nothing the MADRIX 5 Software has any influence on and has a lot to do with the Hue Bridge. In our experience, the first fix...

Hi, Please patch them using the Patch Editor. Go to the menu Preferences > Patch Editor... Learn more in the user manual here: https://help.madrix.com/m5/html/madrix/hidd_preferences_patch.html Add each fixture profile, arrange them accordingly, and make sure to finalize with Edit > Matrix Settings....

Hi,

Depending on what kind of fixtures you have, this should be possible with profiles, such as
— !generic 1 Channel Light 1 Channel Light
— !generic RGB Light 1 pixel
— !generic RGBW Light 1 pixel

Thanks.

Hi! Let's see if we can solve the issue. 1) Please check if there is an application running which blocks MADRIX 5 from having access to the mic. For example, 'DTS Studio' is an application that will block the access. 2) Check the Windows settings (Privacy). You may have to enable the mic and grant M...

Hi,

Yes, I am sorry you ran into this.
It is a known software bug and should receive a solution/fix in one of the next updates.

Thank you!

Hi! Yes, DMX-IN/sACN Input and the DMX-IN Remote Editor are the right tools for this. Make sure to use the correct function, such as Deck A/B > Place ID + Fade, and in order to call up Storage Place 17, you need to enter value 16 in the column MAX. Indexing starts with 0 in this case, which is why y...

Dainyx wrote: ↑Wed May 18, 2022 7:16 am Hello
As far as I realized, having a Madrix key and a Start license, 560 pixels won’t work

560 * 3 = 1680 dmx channels

Correct, MADRIX 5 start will not be able to control all of the 560 RGB pixels.

Hi! Thank you for your question. The latest Art-Net protocol specifications (Art-Net 4, Document Revision 1.4dd2 1/2/2021) are very, very clear in this matter. In them, I also could not find your quote. Here is what is written down: "Low byte of the Art-Net protocol revision number. Current val...

olivia1443 wrote: ↑Tue Apr 26, 2022 11:16 am What would I do now? My partner opens the device himself.

Please contact our team via e-mail at info[at]madrix.com

Hi!

The company behind the project was:

Designgroup Professional GmbH
Gewerbegebiet Gaulis, Nr. 16
04564 Böhlen
Germany
T: +49 342 065 42 18
F: +49 342 065 42 16
info@designgroup.de
www.designgroup.de