MADRIX Forum

That means that you are seeing the device and its ports in the MADRIX Software already? Having a device IP of 192.168.9.113 and a computer IP of 10.0.0.1 usually does not work. But since the LeDMX4 Pro allows you to set a 'Network Adapter IP Address: 10.0.0.1', this could be the reason why you still...

Hi,

Please start by double-checking the network address settings of both, PC and devices.
What are they set to?

Hi!

The MIDI return channel is not yet supported by the MADRIX Software.
When using it in combination with MADRIX, the buttons usually do not glow.

Thank you.

Hi!

We have prepared some examples in the user manual that should help you get started.
Please see here:
http://help.madrix.com/m5/html/madrix/h ... mples.html

Thank you!

Hi Ashley,

There is currently no more information to add.

There is no way to currently create a fixture profile with 5 color channels, but we can assist in getting the workarounds implemented, which way easier to manage via e-mails since we might need to send test files.

Thank you.

Hi Ashley, Yes, the MADRIX Software is currently designed for a maximum of 4 regular color channels. We can work around that, for example, by: – Creating two fixture profiles and setting one of the white channels to a fixed value of 0, for example. In the software, we could then patch both fixtures ...

Hi, Sorry to hear about that. MADRIX 5 is not a simple update, but a major step. That is why, there are a few things to consider. – Please make sure to contact your dealer. He will assist in finding out if you are eligible for a free update or not. You will receive the ticket number once you have or...

Hello,

Please note that patch files that were created with MADRIX 5 and the MADRIX 5 Patch Editor cannot be loaded in MADRIX 3 and its MADRIX 3 Patch Editor.

Thank you!

Hi! This depends entirely on your configuration of the software. Art-Net can be sent in Broadcast Mode or in Unicast Mode. You can change that in the MADRIX Software for each Art-Net node/device. It sounds as if you have set up Art-Net to broadcast into all networks. sACN on the other hand, always s...

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