Search found 656 matches

by Fritzsche
Tue Dec 18, 2018 8:57 am
Forum: Wishes And Feature Requests
Topic: Madrix 5 midi connect
Replies: 1
Views: 30742

Re: Madrix 5 midi connect

Hi!

The MIDI return channel is not yet supported by the MADRIX Software.
When using it in combination with MADRIX, the buttons usually do not glow.

Thank you.
by Fritzsche
Thu Dec 06, 2018 2:39 pm
Forum: Experiences And 'How To' - Questions
Topic: Madrix DVI to Linsn Ledshow interface?
Replies: 1
Views: 29936

Re: Madrix DVI to Linsn Ledshow interface?

Hi!

We have prepared some examples in the user manual that should help you get started.
Please see here:
http://help.madrix.com/m5/html/madrix/h ... mples.html

Thank you!
by Fritzsche
Wed Nov 14, 2018 9:34 am
Forum: Experiences And 'How To' - Questions
Topic: DMX 5 color light (RGB / CW / WW) cant find them
Replies: 3
Views: 36918

Re: DMX 5 color light (RGB / CW / WW) cant find them

Hi Ashley,

There is currently no more information to add.

There is no way to currently create a fixture profile with 5 color channels, but we can assist in getting the workarounds implemented, which way easier to manage via e-mails since we might need to send test files.

Thank you.
by Fritzsche
Tue Nov 13, 2018 9:17 am
Forum: Experiences And 'How To' - Questions
Topic: DMX 5 color light (RGB / CW / WW) cant find them
Replies: 3
Views: 36918

Re: DMX 5 color light (RGB / CW / WW) cant find them

Hi Ashley, Yes, the MADRIX Software is currently designed for a maximum of 4 regular color channels. We can work around that, for example, by: – Creating two fixture profiles and setting one of the white channels to a fixed value of 0, for example. In the software, we could then patch both fixtures ...
by Fritzsche
Tue Nov 13, 2018 9:07 am
Forum: Experiences And 'How To' - Questions
Topic: No MADRIX 5 key
Replies: 1
Views: 27870

Re: No MADRIX 5 key

Hi, Sorry to hear about that. MADRIX 5 is not a simple update, but a major step. That is why, there are a few things to consider. – Please make sure to contact your dealer. He will assist in finding out if you are eligible for a free update or not. You will receive the ticket number once you have or...
by Fritzsche
Wed Nov 07, 2018 3:31 pm
Forum: Experiences And 'How To' - Questions
Topic: madrix 5 patch editor
Replies: 1
Views: 27541

Re: madrix 5 patch editor

Hello,

Please note that patch files that were created with MADRIX 5 and the MADRIX 5 Patch Editor cannot be loaded in MADRIX 3 and its MADRIX 3 Patch Editor.

Thank you!
by Fritzsche
Thu Nov 01, 2018 8:53 am
Forum: Experiences And 'How To' - Questions
Topic: Network data output and Artnet issue
Replies: 1
Views: 29828

Re: Network data output and Artnet issue

Hi! This depends entirely on your configuration of the software. Art-Net can be sent in Broadcast Mode or in Unicast Mode. You can change that in the MADRIX Software for each Art-Net node/device. It sounds as if you have set up Art-Net to broadcast into all networks. sACN on the other hand, always s...
by Fritzsche
Mon Oct 29, 2018 3:13 pm
Forum: Experiences And 'How To' - Questions
Topic: missing remote dmx input items
Replies: 3
Views: 43772

Re: missing remote dmx input items

We have sent our reply.
Please check your inbox.

Thank you very much!
by Fritzsche
Mon Oct 01, 2018 8:30 am
Forum: Wishes And Feature Requests
Topic: NDI Support
Replies: 2
Views: 44367

Re: NDI Support

Hi!

We have now information on how to send and receive NDI with MADRIX on a basic level today using what is already available.

If you are interested in the details, please feel free to send us an e-mail.

Thanks!
by Fritzsche
Fri Aug 17, 2018 3:22 pm
Forum: Questions, Bug Reports, And Feature Requests
Topic: Nebula and PC reboot blackout
Replies: 5
Views: 59477

Re: Nebula and PC reboot blackout

Thank you for your reminder!

Yes, the feature is now available in the device web configuration.
MADRIX 5 comes with a separate MADRIX 5 Device Updater tool that can be used to update all MADRIX hardware devices to the latest firmware.