using an open dmx usb box to control a 16 channel controller

[jgummo]

I need help. I can get the open dmx box working with Madrix but not communicating with my 16 channel controller via cat5 communication cable. Have 16 channel controller from Animated Lighting

[Wissmann]

Hi.
.
please provide more detailed informations about the hardware you use.
Manufacturer, model and protocol (DMX, Art-Net?)
and how you try to control with MADRIX.
.
THX