Old USB Dongle & Madrix 5

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Grille
Posts: 1
Joined: Wed Jan 20, 2021 7:56 pm

Old USB Dongle & Madrix 5

Post by Grille »

Hello,

I have reactivated my Madrix software after a long time. My last version is 2.14d which still works with my USB dongle and Eurolite T9. However, Madrix 5 does not recognize this dongle anymore. The dongle is a WibuKey DVI version from 2011 approximately.

Is there a way to upgrade it to work with the new Madrix 5 version?

Best
Nico
Schulze
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Joined: Fri Mar 22, 2019 4:21 pm
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Re: Old USB Dongle & Madrix 5

Post by Schulze »

Hi Nico,

No sorry, MADRIX 2 KEYs only enable the data output for MADRIX 2. If you want to update from MADRIX 2 to MADRIX 5, a new metallic MADRIX KEY and a MADRIX 5 Software Update is required. You will get a special price if you purchase a MADRIX 5 software update, which is normally half the cost of a "new" MADRIX 5 license.

Please contact one of our local partners on that regard:
https://www.madrix.com/purchase
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