MADRIX Forum

Hi Nico, No sorry, MADRIX 2 KEYs only enable the data output for MADRIX 2. If you want to update from MADRIX 2 to MADRIX 5, a new metallic MADRIX KEY and a MADRIX 5 Software Update is required. You will get a special price if you purchase a MADRIX 5 software update, which is normally half the cost o...

Hi Kaleb, What is the audio source? To further analyze the issue please send us a MADRIX 5 logfile to info[at]madrix[dot]com. To save the logfile start MADRIX 5 and navigate to "Tools" > "Logfile...", click the button "Save As..." and enter a name for the logfile. Thank...

Hi Andy,

Thank you for your report.

I will hand it over to the software developers.

Thank you!

Hi Phedg1, Unfortunately I wasn't able to reproduce the issue. Which MADRIX version are you using? Being said we sometimes do the exact same thing: Using MADRIX 5 (with the webserver running) and also editing the index.html at the same time. I would also like to add that it is never a good idea to c...

Hi qniens,
Hi andyfengfeng,

The issue has been solved with the release of MADRIX 5.4.

Here you can download MADRIX 5.4:
https://www.madrix.com/download/MADRIX_Full_Install.exe

Hi mercury2768,

The issue has been solved with the release of MADRIX 5.4.

Here you download MADRIX 5.4:
https://www.madrix.com/download/MADRIX_Full_Install.exe

Hi Michael, This is a great idea to achieve the wanted bahavior, unfortunately there is no "easier" way to achieve it. With your post we noticed that we might need to expand the HTTP remote commands, allowing for example to change the used time code source. Thank you! Could you please furt...

Hi Nathan, I would like to make a few annonations: - Pixel grouping still uses the same number of channels for the MADRIX NEBULA as without grouping, i.e. the maximum number of LEDs of the NEBULA to be controlled cannot be exceeded. - Nevertheless we will check to what extent a hardware-side "p...

Hi deadbeef, The network card being used is determined by the set IP addresses in the Art-Net tab of the "Device Manager" in MADRIX 5. It seems that the issue here was, that some of the MADRIX NEBULAs weren't active (not available) in the network. This causes the Windows operating system t...

Hi strobie, The MADRIX KEY enables the data output for the computer on which the MADRIX KEY is connected. Furthermore all required drivers will be automatically installed with the MADRIX 5 installation. Therefore please send us an e-mail (to info[at]madrix[dot]com) with the serial number of the MADR...