First Pixel of Several Universes Not Outputting

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RockitFX
Posts: 23
Joined: Thu Jul 14, 2016 2:08 am

First Pixel of Several Universes Not Outputting

Post by RockitFX »

Hello,

I have 48 universes of DMX pixel tape connected to Madrix via 3 Artnet nodes. The very first Pixel on several of the universes is missing one of the 4 colors. I thought it was the strips until I checked DMX watcher, which shows no output on those channels. Everything appears to be patched correctly, and aside from this problem everything works. What am I missing? What settings have I messed up? Screenshot attached showing the problem. Thanks!
Image
Schulze
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Posts: 395
Joined: Fri Mar 22, 2019 4:21 pm

Re: First Pixel of Several Universes Not Outputting

Post by Schulze »

Hi RockitFX,

Please send us your MADRIX 5 setup and a logfile to info[at]madrix[dot]com. To save the logfile please start MADRIX and select "Tools" > "Logfile...", click the button "Save As..." and enter a name for the logfile.

Thanks in advance!
RockitFX
Posts: 23
Joined: Thu Jul 14, 2016 2:08 am

Re: First Pixel of Several Universes Not Outputting

Post by RockitFX »

Will do, thanks!
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