Search found 286 matches

by Schulze
Tue Dec 14, 2021 4:28 pm
Forum: Frequently Asked Questions (FAQs)
Topic: MADRIX 5.4e and Microsoft Windows 11 issues
Replies: 0
Views: 8948

MADRIX 5.4e and Microsoft Windows 11 issues

Issue: Altough Microsoft Windows 11 is not included in the MADRIX 5 system requirements, this guide will help you if MADRIX 5 crashes or it is not possible to launch the software. Please note that the currently required operating system for MADRIX 5 is Microsoft Windows 10 (64 Bit)! The reason for ...
by Schulze
Tue Dec 14, 2021 1:41 pm
Forum: Experiences And 'How To' - Questions
Topic: Pixel Spacing in Visualizer
Replies: 1
Views: 5582

Re: Pixel Spacing in Visualizer

Hi cwojo, Welcome to the MADRIX Forum. Are you referring to the Previews (Preview Deck A/B/ Output/ External Previews) in MADRIX? The visual outcome is always a combination of the Patch and the used effects. The MADRIX 5 Preview doesn't work like a visualizer, it should be seen as a technical previe...
by Schulze
Mon Dec 06, 2021 2:53 pm
Forum: Experiences And 'How To' - Questions
Topic: Switch from RGB to GRB lighting
Replies: 1
Views: 5994

Re: Switch from RGB to GRB lighting

Hi johntillman045, Welcome to the MADRIX Forum! You will two different options: 1) Using a 'Main Output Filter', in that case the so-called 'Color Swap' filter. 2) By changing the color order for the used RGB Fixture with the 'Fixture Editor'. After changing the Fixture in the Fixture Editor, open t...
by Schulze
Mon Dec 06, 2021 2:39 pm
Forum: Questions, Bug Reports, And Feature Requests
Topic: Timer Issue
Replies: 1
Views: 8038

Re: Timer Issue

Hi elo,

Welcome to the MADRIX Forum!

To further analyze the issue, please send us a screenshot of the MADRIX AURA 'Information' website via e-mail to info[at]madrix[dot]com.

Thanks in advance!
by Schulze
Fri Nov 12, 2021 4:22 pm
Forum: Questions, Bug Reports, And Feature Requests
Topic: Animation problem
Replies: 2
Views: 13222

Re: Animation problem

Hi richardshodges,

Could you please provide additional information about the issue? If you experience issues with our products, please send us an e-mail to info[at]madrix[dot]com.

Thank you!
by Schulze
Fri Nov 12, 2021 2:53 pm
Forum: Questions, Bug Reports, And Feature Requests
Topic: LUNA16 - DMX OUT 9-16 DOES NOT WORK (NO SIGNAL)
Replies: 2
Views: 25792

Re: LUNA16 - DMX OUT 9-16 DOES NOT WORK (NO SIGNAL)

Hi richardshodges,

In such cases the device needs to be sent back to us alongside with an filled-out RMA document. The device will be then repaired in-house. If you open or manipulate the device yourself, you will loose warranty. Just contact us if you are facing hardware issues!

Thank you.
by Schulze
Fri Nov 12, 2021 10:52 am
Forum: Questions, Bug Reports, And Feature Requests
Topic: Aura record won't play back to all universes
Replies: 5
Views: 14882

Re: Aura record won't play back to all universes

Hi CoolB, There might be a mistake in your MADRIX AURA configuration. To further analyze the issue please send us the MADRIX 5 setup used for the recording. Please also send us screenshots of the "Recording" and "Playback" pages of the AURA web configuration via e-mail to info[at...
by Schulze
Wed Nov 03, 2021 1:50 pm
Forum: Questions, Bug Reports, And Feature Requests
Topic: PIR/Ultrasonic Sensor
Replies: 1
Views: 11761

Re: PIR/Ultrasonic Sensor

Hi skulpture, Welcome to the MADRIX forum! You can use any analog input (this is important: only analog!) equipment, such as switches, sensors, potentiometers and so on, ranging from 0 to 12 V with the MADRIX ORION. Unfortunately we are not able to recommend a certain sensors, as there are too many ...
by Schulze
Tue Nov 02, 2021 11:06 am
Forum: Experiences And 'How To' - Questions
Topic: Light show from cues
Replies: 1
Views: 6574

Re: Light show from cues

Hi webcentrik, You might want to have a look on a software which is able to supply / send time code to MADRIX 5. This would allow you to easily synchronize the MADRIX effects with the music. That means you can create a Cue List and each Cue will be started based on the received time code. Unfortunat...
by Schulze
Wed Oct 20, 2021 1:50 pm
Forum: Experiences And 'How To' - Questions
Topic: Madrix 5 demo version
Replies: 2
Views: 8150

Re: Madrix 5 demo version

Hi Reshma, Welcome to the MADRIX board. While being in Demo Mode, MADRIX 5 won't output any data. Please note that the MADRIX 5 Demo Mode has the following limitations: - All Previews and DVI Outputs display '! NO MADRIX 5 KEY !'. - All Previews and DVI Outputs have a color-changing, rotating cross ...